- 1 Windows 10 clean installation — «A media driver your computer needs is missing»
- 2 A media driver your computer needs is missing. (WIN 10 clean install from Flash drive)
- 3 Fix: A media driver is missing when installing Windows 10
- 4 How can I fix A media driver your computer is missing in Windows 10?
- 4.1 1: Make sure you meet the Windows 10 requirements
- 4.2 2: Try switching the USB hub midway
- 4.3 3: Try different USB stick and use USB 2.0 port exclusively
- 4.4 4: Set USB option to Auto and disable Legacy USB if available
- 4.5 5: Try using Rufus instead of the Media Creation Tool or DVD
- 4.6 FAQ: Read more about missing media driver
- 5 Windows 10 Installation- Error: «A media driver your computer needs is missing»
- 6 Replies (3)
Windows 10 clean installation — «A media driver your computer needs is missing»
I hope, you can help me with some unhappy issue 🙁 I bought a new PC last week with configuration:
ASUS ROG Strix B360-G gaming motherboard
Intel Core i5-8500 @3.00GHz
16 Gb RAM
Samsung NVMe SSD 960 EVO 250 Gb — PCI-E M.2
ATA Hitachi HDP72505 (from my previous PC) — SATA
But, unfortunetly, I couldn’t install clean Windows 10 on my PC from USB stick. I have an error: «A media driver your computer needs is missing» before choosing disk for installation. Windows image is official (from microsoft.com) and the latest, burnt via Windows Media Creation Tool (but also I tried Rufus too).
When the fail occured, I attempted to use Windows 8.1 official image — same error, old Windows 8.1 image from previous PC — same error. But, Ubuntu was succesful installed! I don’t realize what is a problem.
According to diskpart output, Windows Installer be able to recognize all volumes. I don’t know any solution for find out which driver is missing. I tried to click Browse and load drivers from another USB stick (downloaded from https://www.asus.com/ru/Motherboards/ROG-STRIX-B360-G-G. ), but it didn’t work.
Totally I tested all next solutions:
1. Re-plug USB stick or plug to another USB port (2.0 and 3.0)
2. Rewrite and redownload ISO images several times.
3. Load ASUS drivers and SAMSUNG NVMe driver from another USB stick too.
4. Try different USB sticks.
5. Try different Windows images
6. Try different software — Media Creation Tool, Rufus, WoeUSB, Unetbootin, dd.
7. Disable PCI-E drive in BIOS
8. Disable SATA-controller in BIOS
And that’s all didn’t work for me(
I thought this is hardware problem, but Ubuntu works fine.
A media driver your computer needs is missing. (WIN 10 clean install from Flash drive)
This is probably one of the most annoying issues I’ve experienced with MS so far (and I’m not going to pretend I have much sympathy for them — using happily Linux flavors for last decade).
Bought new laptop (HP, Intel), did upgrade (RAM, SSD) and moved to install system from flash drive (as I’ve done couple of times on other computers). But quite soon i got stuck at this idiotic — no chance to call it different — message «A media driver your computer needs is missing.» Without possibility to get more details about what went wrong, what driver is missing 🙁 (WTH Microsoft . , why the f** so shy to share any info. How should I deal with an issue If I have no clue what’s wrong. ) I’m going to pay for name of the engineer responsible for this «solution»/screen. Not going to shoot him or anything (although to be hones, it crossed my mind after couple of hours spent on this BS).
Tried Intel rapid/RAID drivers, some drivers from manufacturer, but with no luck at all. I just couldn’t move to next screen. All my ports are USB3 (as on most computers these days) and I’m trying to avoid disassembling it again — or doing cloning from provided HDD (lot of pre-installed software I don’t really want).
How do you troubleshoot this graphic install? Any chance of enabling «Function over design» option prior installation?
If that doesn’t work, I’ll probably install linux :/
Fix: A media driver is missing when installing Windows 10
- Before we move to deal with any steps, we suggest you check the system requirements for Windows 10.
- Not every compatible USB flash stick (6 GB of storage space) will load the installation files . In case you have an alternative USB flash drive , try re-creating the setup and try installing Windows 10 again.
- For any issues regarding external USB drives, you will certainly find a solution in our dedicated category.
- The Windows 10 errors hub is full of expert articles and complete guides on how to fix Windows 10 errors. You can use it as your main information reference on this topic.
As time pass, installing Windows became a walk in the park.
Anyone remembering Windows XP and the lengthy installation process closely followed by the demoralizing driver’s lookup? Those are, luckily, the things of the past.
However, despite the fact that Windows 10 installation is simple, there are some errors, like the A media driver is missing… prompt which prevents users from continuing to the Install now screen.
The USB installation media boots fine, however, the installation fails due to a missing USB hub driver.
We provided some solutions which should help you overcome this problem. Check them out below.
How can I fix A media driver your computer is missing in Windows 10?
1: Make sure you meet the Windows 10 requirements
First things first. Before we move to deal with the steps, we suggest you check the system requirements for Windows 10.
Besides applying this to a standard system configuration, we also recommend updating your BIOS (if updates are available) before you move to a clean installation of Windows 10.
Here are the minimum system requirements you’ll need to meet in order to run Windows 10:
- CPU: 1 gigahertz (GHz) or faster processor or SoC
- RAM: 1 gigabyte (GB) for 32-bit or 2 GB for 64-bit
- HDD space: 16 GB for 32-bit OS 20 GB for 64-bit OS
- GPU: DirectX 9 or later with WDDM 1.0 driver
- Display: 800×600
Of course, in order to achieve a seamless workflow, it’s better to have at least 2 GB of RAM (3 for the 64-bit version) and much better processing power.
2: Try switching the USB hub midway
This isn’t a new problem. Not by a long stretch. A lot of users experienced the error while clean installing Windows 7 and 8, as well.
Now, it seems that the certain user provided the solution for the Windows 7 installation issue, which can, hopefully, apply to Windows 8 or, in this case, Windows 10.
Namely, he/she was able to go past the error screen with a nifty workaround. Here’s how to do it yourself:
- Create the USB installation drive with Media Creation Tool or Rufus.
- Boot from the drive and wait for the installation files to load.
- Choose your preferences and click Install now.
- When the error occurs, click Cancel, unplug the USB and plug it into a different USB port.
- Click Install now again and everything should work just fine.
This should work but we must stress that this mostly applies to users who already installed Windows 10 on a given machine before.
3: Try different USB stick and use USB 2.0 port exclusively
For some peculiar reason, not every compatible USB flash stick (6 GB of storage space) will load the installation files.
In case you have an alternative USB flash drive, try re-creating the setup and try installing Windows 10 again. You can use either Media Creation Tool or any third-party application to do so.
Furthermore, if you’ve never installed Windows 10 before on the given PC, chances are that the BIOS won’t load the installation setup if you use a USB 3.0 port.
So, make sure to stick exclusively with the USB 2.0 ports while installing Windows 10. You’ll easily recognize the USB 3.0 port by the blue stripe inside.
4: Set USB option to Auto and disable Legacy USB if available
Disabling/enabling some of the options available in BIOS helped some users circumvent the error.
Firstly, if you’re installing a 64-bit version of Windows 10, we recommend disabling Legacy USB and Legacy BIOS in the BIOS (UEFI) settings.
Also, make sure to enable the AHCI prior to plugging in the flash installation drive.
Some contemporary configurations allow users to enable USB option to USB 3.0 solely. We suggest setting it to Auto. If you have the option like that in your BIOS/UEFI menu, of course.
5: Try using Rufus instead of the Media Creation Tool or DVD
Finally, if you’re unable to get through with it, starting from a scratch with the Rufus might be your way out.
Even though the Microsoft-provided Media Creation Tool usually works just fine, we suggest to try out the alternative.
Also, if you depleted options when it comes to installing Windows 10 from the USB flash, just give a DVD a try.
You can download the ISO file and burn it to DVD by using nothing else but the Windows resources. The main condition is that you have a DVD-ROM at your disposal.
Another viable solution is to upgrade to Windows 10 from Windows 7/8.1 with the Media Creation tool through the system and perform a clean reinstallation later on.
That should do it. In case you have an alternative solution or questions regarding the enlisted ones, make sure to tell us in the comments section below.
FAQ: Read more about missing media driver
Start by unplugging and reconnecting the USB drive and by trying another USB port. If that doesn’t solve the problem, go through our complete guide to fix this.
Источник статьи: http://windowsreport.com/media-driver-missing-windows-10/
Windows 10 Installation- Error: «A media driver your computer needs is missing»
I have recently encountered an error when trying to do a clean reinstall of Windows 10. When I backed up all my files, I went into «Repair your computer» and opened command prompt. I then put in a command for «diskpart» and wrote clean disk 0 (the hard disk).
Then I restarted my computer and went to «install now». And it gave me an error that said, «A media driver your computer needs is missing. This could be a DVD, USB or hard disk driver. If you have a CD, DVD or USB with the driver on it, please insert it now.».
Windows version: Windows 10 home (previously and trying to install)
Computer: Lenovo Flex 3 1570
Processor: Intel Core i5
DVD reader: N/A
Please notify me if you need any other information
Note: I have tried to view drivers (on a different USB) from the Lenovo website but it still does not let me install any of the drivers because I can not see them and it says, «no drivers have been found».
Any idea on how to fix it?
I read some articles about it working on a 32- bit installation but not working on a 64- bit installation (how I would like to install it). Do you know what driver that might be? And some articles about putting the USB (I am installing it through the USB), which also did not work. Even with a USB 2.0 and USB 3.0 port. I do not want to mess up my computer.
Quick assistance would be greatly appreciated!
Hi Peter. I’m Greg, an installation specialist and 9 year Windows MVP, here to help you.
The error often means the media is bad, because almost all AHCI or SATA drivers are included in the media. So I’d start with fresh media created only from the Media Creation Tool, booting it as a UEFI device if offered and then the steps below. But if that and these other extra steps don’t work then you may need to locate the AHCI or SATA drivers from the chipset, unzip them to a stick and see if the prompt there picks them up.
Follow the illustrated Clean Install steps in this tutorial which compiles the best possible install that will stay that way as long as you stick with the tools and methods given: http://answers.microsoft.com/en-us/windows/wiki.
Make sure all other drives and peripherals are unplugged. Update the BIOS or UEFI firmware to latest, or reset to Defaults, making sure SATA controller is set to AHCI.
To create Windows 10 Installation Media install Media Creation Tool and follow the directions here: http://windows.microsoft.com/en-us/windows-10/m. . If you’re using another PC to do this then uncheck the box for Recommended Settings to choose the exact version and bit rate for the target PC only.
Insert media, boot it by powering up PC while pressing the BIOS Boot Menu Key: https://www.sysnative.com/forums/hardware-tutor.
If the media won’t boot you may need to enter BIOS/UEFI Setup (pressing key given in chart in link above) to turn off Fast Boot or Fast Startup first.
Choose the boot device as a UEFI device if offered, on first screen press Shift + F10 to open a Command Prompt, type the following commands followed by Enter key:
SEL DIS # (replace # with the disk # of the Windows disk from list in previous command)
Close Command Box, on second screen choose Install Now, then Custom Install, then at the drive selection screen choose Unallocated Space, click Next to let it create needed partitions and start install — this makes it foolproof.
If you still receive the prompt for AHCI/SATA driver
You will get and keep the best possible install to the exact extent you stick with the steps, tools and methods in the linked tutorial. It’s a better install than any amount of money could buy and a great learning experience that will make you the master of your PC.
I hope this helps. Feel free to ask back any questions and let us know how it goes. I will keep working with you until it’s resolved.
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